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Language: Spanish

Privacy Policy

RAQUEL SANTANA DELGADO values ​​and cares about your privacy and the protection of your data. Therefore, we inform you that we have made some changes to our Privacy Policy, which will be effective as of May 25, 2018.
These changes will reflect the increased transparency requirements under Regulation (EU) 2016/679 of the European Parliament and of the Council (RGPD) of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free circulation of such data.
All the modifications we have introduced in the Privacy Policy are designed to improve the protection of your personal data and are intended to comply with the provisions of the RGPD.

Who is responsible for the processing of your data?
Identity: Raquel Santana Delgado
CIF: 45531594N
Postal address: Calle Rosa de los Vientos 15, 04711 Almerimar, El Ejido (Almería)
Email:

For what purpose do we process your personal data?
At bitera we process the information provided by interested parties for the following purposes:
to contact interested parties if they request it,
to respond to any queries they may have,
to establish a possible contractual relationship,
to maintain the contractual relationship and internal entity-client management
to Send commercial communications, offers and products of interest
Send newsletters.

How long do we keep your data?
The personal data provided will be kept as long as the business relationship is maintained, its deletion is not requested by the interested party, for a period of five (5) years from the last confirmation of interest and for the time that, where applicable, the legal provisions require.

Automated decisions
Bitera does not make decisions automatically.

What is the legitimacy for the processing of your data?
The legal basis for the processing of your data is the application of pre-contractual measures (with a view to the formalization of a contract) or the execution of the corresponding contract.
The prospective offer of products and services is based on the consent requested from you, without in any case the withdrawal of this consent conditioning the execution of the contract.

To which recipients will your data be communicated?
To service providers (commercial, cloud infrastructure and others) that provide the service or support the bitera business.
They may also be communicated to third parties involved in the maintenance, development, compliance or control of the legal relationship (for example, but not limited to, banking entities).
bitera also has Data Processors. And it also has the status of Data Processor with respect to the personal data of customers.

International data transfers
Raquel Santana does NOT carry out international data transfers.

What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation as to whether or not we are processing personal data that concerns them.
Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, interested parties may request that the processing of their data be limited, in which case we will only retain it for the exercise or defence of claims.
In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Also, from May 25, 2018, interested parties will also have the right to the portability of their data.
Interested parties also have the right to withdraw the consent given and to file a claim with the Control Authority.

To exercise your rights, you can send an email, enclosing a copy of your ID, passport or other valid identification document, to the following address: . You can obtain more information about the exercise of these rights on the website of the Spanish Data Protection Agency.

Likewise, if you consider that there is a problem with the way your data is being handled, you can direct your complaints to the Controller of Raquel Santana, or to the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain through the website indicated above.

Additional information
If you want more information about the processing of your personal data, you can write us an email at
We regularly review this Privacy and Data Protection Policy. We may occasionally need to make changes or additions that will affect the way we treat your data. When a change is made to the privacy statement, we will indicate this on our website: https://raquelsantanapediatra.com, so please use this link to obtain the most recent version.
The most recent review and update of the Privacy and Data Protection Policy took place on May 22, 2018.